Shipping & Returns Policy
Effective Date: July 15, 2026
Thank you for shopping with Laiba Collection. We are committed to delivering your favorite traditional women’s clothing safely and on time. Please read our Shipping & Returns Policy carefully before placing an order.
Shipping Policy
Order Processing
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All orders are processed within 1–3 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During festive seasons or promotional sales, processing may take slightly longer.
Delivery Timeline
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–8 business days
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Remote Locations: 7–10 business days
Delivery timelines are estimates and may vary depending on the courier partner and location.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment.
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Free shipping offers, if available, will be mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable) to monitor your shipment.
Returns Policy
Your satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we are happy to assist you.
Return Eligibility
Returns are accepted only if:
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You receive a damaged or defective item.
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You receive the wrong product.
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The item is unused, unwashed, and in its original condition with all tags and packaging intact.
Return Request Timeline
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Return requests must be made within 7 days of receiving the order.
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Requests received after this period may not be accepted.
Non-Returnable Items
The following items cannot be returned:
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Products that have been used, washed, or altered.
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Items without original tags or packaging.
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Products purchased during clearance or special sale (unless damaged or incorrect).
Return Process
To request a return:
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Contact our customer support with your Order ID.
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Share clear photos of the product showing the issue.
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After verification, our team will provide return instructions.
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Once the returned product passes inspection, the replacement or refund process will be initiated (as applicable).
Refunds
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Approved refunds will be processed to the original payment method within 5–7 business days after the returned product has been received and inspected.
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Depending on your bank or payment provider, the credited amount may take additional time to reflect in your account.
Cancellations
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Orders can be cancelled only before they are shipped.
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Once an order has been dispatched, cancellation requests cannot be accepted.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Laiba Collection
Website: www.laibacollection.com
Phone: +91 70210 91669
Address:
Scout Camp Road,
Kadam Nagar,
Behram Baug,
Jogeshwari (W),
Mumbai – 400102, India
